Frequently Asked Questions
Have questions? The answer may be here! If you have a more specific inquiry, or do not see the answer you are looking for, email reception@horizonvi.com and we will respond to you as soon as possible.
- 01
We accept and submit billing for all major insurance companies in the territory including but not limited to Cigna, United Healthcare, Blue Cross Blue Shield, Medicare, Mapfre, Aetna, and BUPA. We also accept Workers Compensation and are a preferred provider for the Department of Veterans Affairs.
- 02
Bring your referral for physical or occupational therapy that you received from your doctor, your insurance card(s), a photo ID, and any x-ray, MRI or CT reports. You should also bring your intake form completed. This can be downloaded from this website. Please wear clothing that allows you to move easily.
- 03
You and your therapist will discuss your medical history, your current problem, intensity of pain and factors with aggravate and ease your pain, any tests and measures related to your current problem (x-ray/MRI/CT scan), and your goals of therapy. Your therapist will then perform a comprehensive evaluation which may include palpation, range of motion, muscle testing, neurological screening, special tests and postural assessment. Your therapist will develop a problem list and you and your therapist will develop a plan of care that works with your needs and goals.
- 04
The frequency of your visits will be determined by your therapist after your initial evaluation. Each session will typically last about an hour.
- 05
This is highly variable depending on your diagnosis, the severity of your impairments and your past medical history. You will be re-evaluated by your therapist on a monthly basis and before each visit to your medical doctor. You will be provided with a progress report including our recommendation for future treatment at this point.